S/01
Custom business software
Line-of-business systems tailored to how a company actually operates — not forced into a generic SaaS mould.
Sixteen years of custom systems for energy traders, universities and enterprises — delivered, maintained, and still running.
A small team that takes software seriously: discovery through delivery, then kept running. We only commit to what we can finish well.
Line-of-business systems tailored to how a company actually operates — not forced into a generic SaaS mould.
Dashboards, portals and public sites — responsive, measured, and reasonable to maintain three years from now.
Connecting the software that is already running — ERP, billing, trading platforms, lab equipment — so it stops being an island.
Someone accountable for shipping — scope, risk, specification and acceptance, written down and agreed.
The part most firms skip. A named engineer, a response window, and an actual plan for the next five years.
Short engagements — architecture review, vendor assessment, due diligence — when a second opinion is cheaper than a wrong decision.
A few systems we have built that are still in daily use. Names kept short — details on request.
A real-time trading and position-management system for a national energy supplier — scheduling, nominations, exposure, settlement.
End-to-end management for a language institute: enrolment, scheduling, exam sessions, certificates and billing — a single source of truth.
BIT Services Lab is a small, independent consultancy based in Tirana. We take on a limited number of engagements each year, so the clients we have keep us close. We write our own code, own our own mistakes, and answer the phone ourselves.