We have been writing software for the same part of the world since 2010. Most of what we ship is still in production — much of it maintained by the people who first wrote it.
BIT Services Lab is a small, independent software consultancy based in Tirana. We take on a limited number of engagements each year, so the clients we have keep us close.
We write our own code. We own our own mistakes. We answer the phone when a system is misbehaving at 11 pm on a Thursday, because we wrote it and we know what to do.
We will tell you when a project is the wrong shape, when an off-the-shelf tool will do the job for a fraction of the cost, and when a timeline is not credible. Sixteen years of doing this has made us reasonably accurate.
Our bias is toward systems that can be maintained by a small team for a long time — chosen boring technology, tight scope, written specifications, and a named engineer on the other end of the line.
Three practices, roughly equal in size. Most engagements touch at least two of them.
A sequence of representative moments — not every milestone, just the ones that shaped how we work now.
